Warranty Information

5-Year Limited Warranty

NEC Wainscot Panel System products are warranted to be free of material defects that might unreasonably affect their performance under normal conditions, when installed, finished and maintained in accordance with the manufacturer's suggested applications for a period of 5 years from purchase.

This warranty covers NEC Wainscot Panel System products purchased for intended use only, and is not applicable to other uses of the products.

This warranty does not cover the following product problems, damage or failures: relating to factory or field applied finishes; moisture or corrosive environmental conditions; in the absence of reasonable and regular maintenance appropriate for the conditions in which the product is located; due to abuse or misuse; or caused by acts of God. This warranty does not cover consequential damages, including, without limitation, the cost of repairing or replacing property damaged as a result of product failure. New England Classic products are made with premium woods and wood veneers and will have natural variations in grain, color, and texture which are the essence of the woods' beauty and romantic appeal. These normal variations are not defects and will not be considered defects under this limited warranty.

NEC will repair or furnish replacement components found to be defective, or may at its sole option, refund the original purchase price of the defective product. The original proof of purchase sales receipt must establish that the product was NEC product.

Labor to remove, install, or transport a component or product, is not included under this warranty.  Shipping and transport costs associated with the replacement product are not covered by this warranty.

The product must be returned to NEC after authorization by NEC and is shipped at shipper's risk and insurance during transit.

This warranty is not transferable and is limited to the original purchaser.

The purchaser must notify NEC of all warranty claims promptly upon discovery of any defects or failures of the product and prior to the expiration of the applicable warranty period.